02How it works, block by block
### Calendar and online booking
You see the whole consultation schedule in one calendar and book a slot from the client card; a client with a portal account picks a time themselves. No double bookings and no manual reconciliation — a booking is tied to the client card right away, along with the history of sessions and reports, and the confirmation goes out by email with a calendar invite attached.
### Video consultations
A call launches straight from the system — no need to spin up a separate Zoom, copy links and forward them to the client. Open the card, start the consultation, all in one window.
### Automatic client emails
The messages a practice owes its clients go out on their own: the booking confirmation with a calendar invite, the finished report, the payment link, the reminder before a session. They come from NumCRM, in the client's language, with your name on them — nothing to copy into a mail app and no separate contact list to keep in sync. This is transactional email, not a marketing tool: NumCRM does not send campaigns or broadcasts.
### Accept payments online
Accept payment for consultations and reports with Visa and Mastercard through a secure payment gateway. You issue the invoice from the client card, the client pays on a page of their own with no account needed, and the payment is logged next to their record. NumCRM doesn't store card numbers — the data is handled by the payment provider under bank-grade security standards.
### A client portal instead of files in chat
Give a client a login and they get their own area: the reports you have prepared for them, their upcoming appointments, a button to join the video call. For a one-off, a single calculation can go out as an expiring share link instead. Either way the client stops chasing you for the PDF they lost in a chat.
### Multilingual
Working with clients from different countries — run your practice in English, Ukrainian or Russian. The interface language and the language a client's report is written in are set separately, so you can work in English and still hand a client a report in one of the other two.
03One subscription instead of five
It's not just time worth counting — it's money too. Five separate services mean five invoices that grow independently of each other. NumCRM replaces the whole set with one clear subscription: you pay for a single tool, not for a random zoo of services. Fewer passwords, fewer switches, fewer places where something can fall out of sync.