Privacy Policy

Introduction

This Privacy Policy explains how NumCRM collects and uses personal data when you visit the NumCRM website, contact us, or request a demo, pilot project, partnership, or our services.

This website is intended primarily for business users. This Policy covers data processing related to the website and enquiries where NumCRM acts as a controller of personal data.

This Policy does not replace any separate customer agreement, data processing agreement, or in-product notice that may apply if you subsequently start using the NumCRM service.

Who we collect personal data from

We may collect personal data from:

• individuals who visit our website;
• individuals who complete a contact form, demo request, pilot, or partnership enquiry;
• individuals who write to us directly by email;
• representatives of companies, management organisations, agencies, suppliers, and business partners; and
• individuals who otherwise interact with us in a business context.

What personal data we collect

Depending on how you interact with us, we may collect:

• your name;
• your work email address;
• your company or organisation name;
• your job title or role;
• the content of your message or enquiry;
• information you choose to share about your business needs; and
• technical information reasonably necessary to operate and secure the website — IP address, browser type, device information, time zone, and server logs.

How we use personal data

We may use personal data to:

• respond to your enquiries and communicate with you about NumCRM;
• arrange demos, pilot discussions, partnership conversations, or other pre-contractual business discussions;
• operate, secure, and improve the website and our communications;
• prevent abuse, spam, fraud, or other misuse;
• maintain internal records of business communications and enquiries; and
• comply with legal obligations or defend our rights and legitimate interests.

Who we share personal data with

We may share personal data with service providers that support the operation of our website and business, including:

• website hosting and infrastructure providers;
• email, form processing, and IT service providers;
• security and logging service providers;
• professional advisers, auditors, and insurers; and
• government authorities or law enforcement where required by law.

We do not sell personal data.

International transfers

Some of our service providers may process personal data outside your country of residence. In that case, we will take steps aimed at ensuring adequate protection of personal data.

How long we retain personal data

We retain personal data only for as long as is reasonably necessary:

• website enquiry and business correspondence data — up to 24 months after the last meaningful contact;
• security and technical logs — up to 12 months; and
• longer where necessary to protect legal claims or comply with law.

Your rights

Depending on your location and applicable law, you may have the right to request access to, correction, deletion, restriction of processing, objection to, portability of your personal data, and to withdraw consent.

Children

The NumCRM website is not intended for children, and we do not knowingly collect personal data from children through this website.

Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated “Last updated” date.

Contact us

If you have privacy questions or wish to exercise your rights, please contact us: support@numcrm.com.